(if you are looking for Terms & Conditions, Click Here)
Ace Activity Camp FAQ’s
Q. What are the times for the camp?
A. 9am until 4:30pm (Children may be collected up until 5pm)
Q.What time can I drop my child off at the camp?
A. The activity camp doors open at 9.00am and children can be dropped off up until 9.30am when the gates will be locked to secure the site. There is an optional start time of 8:30am for an additional cost of £2.50
Q. What time can I pick my child up?
A. Children can be picked up from 4.30pm up until 5.00pm. If you need to collect your child at an earlier time please speak to us at morning drop off to arrange this, children can be collected during any of our scheduled breaks or at lunchtime.
Q. What age does my child have to be to attend the camp
A. The camp is open to all children aged 5 up to and including children in year 2
Q. What does my child need to bring each day?
A. Your child needs to bring:
- we always recommend bringing a warm, waterproof coat
- shoes suitable for physical activities, such as trainers (no flip flops please)
- a refillable water bottle
- a packed lunch (no nut products)
- any medication your child is currently taking (please hand this in to staff upon arrival)
- sun cream and a hat on sunny days
Q. Can my child be with their friend each day?
A. Each morning children are put into groups. If you wish for your child to be with a particular friend please mention this to the camp staff upon arrival.
Q. My child requires a 1:1, can they attend the camp?
A. Absolutely! The Ace Activity Camp is an inclusive childcare provider, if your child requires a 1:1 staff member please contact us prior to making a booking so that we can discuss requirements.
Q. Can my child choose which activities they participate in?
A. We work really hard on providing a fantastic timetable every day. Each group is taken to particular activities throughout the day. In the unlikely event your child does not wish to take part in an activity they can speak to a member of staff and we will do our best to find an alternative activity for them.
Q. Where do the camps take place?
A. Ace Activity Camp takes place at: Sacred Heart Primary School, 40 St Mark’s Rd, Teddington TW11 9DD
unless indicated otherwise.
Q. Can I contact you during the day?
A. Should you need to contact us during a camp day that your child is with us please call either 07368487672 or 07944461041. As you can imagine the Camp is a very active and busy day so if there is no answer please leave a message or send a text and we will contact you asap.
Q. Can someone else collect my child?
A. If someone else is to collect your child please inform us of this at morning drop off or via email or text message no later than 3pm that day. We will require the full name of the person who is collecting your child. You can provide a password if you wish.
Q. How can I book an additional early start option if I have already booked a camp?
A. There is an option to book just an early start at: https://aceactivitycamp.co.uk/places/book-an-extra-early-start/